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Frequently Asked Questions

Brands & Standards

Shopping with Mizyana

Delivery & Returns

Support & Community

How do you choose the brands featured on Mizyana?

We partner with trusted modest fashion designers and labels that share our values. Each brand is reviewed for quality, design, and alignment with our modesty and cultural standards.

Are Mizyana brands local or international?

A mix of both. We showcase designers from across the GCC and select global brands that represent modest fashion authentically.

How can a brand partner with Mizyana?

If you are a modest fashion designer or label that shares our philosophy, visit our Sellers Page to learn more about collaboration.

Are Mizyana products sustainable?

We collaborate with brands that prioritize ethical production, sustainable materials, and conscious craftsmanship. Our mission is to promote modest fashion that is both beautiful and responsible.

What makes Mizyana different from other modest fashion websites?

Mizyana is a curated modest fashion marketplace. Every brand featured is carefully selected for verified modesty, craftsmanship, and cultural authenticity. We make shopping easy with smart filters, complete-look styling, and quick GCC delivery, all while celebrating modest fashion as a symbol of confidence and individuality.

Are all products verified for modesty?

Yes, every brand and product on Mizyana goes through a modesty verification process that checks coverage, opacity, and fit. We ensure that what you see online reflects what you believe in: elegance, authenticity, and comfort.

How do I know which size to order?

Each product page includes a detailed size guide and fit notes. Check the measurements carefully before ordering, as sizing may vary by brand.

Are product images accurate to what I'll receive?

Yes, all images are approved by our content team to ensure they accurately represent the product's color, fabric, and fit. We also ensure that every image aligns with Mizyana's standards.

How secure is my personal information?

Your privacy matters to us. All data and transactions are encrypted and stored securely in line with international data-protection standards.

Can I cancel or change my order after it's placed?

You can request changes or cancellations shortly after placing your order by contacting orders@modestmizyana.com. Once the order has shipped, it can no longer be canceled.

Does Mizyana have physical stores or showrooms?

Mizyana is a digital-first marketplace that unites regional brands in one place. However, some partner brands may host pop-ups or exhibitions announced on our social channels.

Can I pre-order or request specific items?

Select brands offer pre-orders or custom tailoring. If available, you will see the option on the product page, or you can reach out to our support team.

Where does Mizyana ship to?

Currently, we deliver across the GCC. International shipping will be available soon. Our mission is to make regional modest fashion accessible worldwide.

How long does delivery takes?

We offer fast GCC delivery within ten days.

What are the shipping costs?

Shipping fees depend on your destination and order size. All costs are shown clearly at checkout, with no hidden fees or surprises.

Can I return or exchange an item?

Yes, you can request a return or exchange within our 14 days return window (details provided at checkout). Items must be in their original condition and packaging.

What if my order arrives damaged or incorrect?

If something is not right, please contact us at orders@modestmizyana.com with your order details, and our team will resolve the issue promptly.

How can I track my order?

You will receive a tracking link once your order ships. You can also view updates directly in your Mizyana account.

How can I contact Mizyana's support team?

Email us at info@modestmizyana.com or use the contact form on our website. Our in-house team is ready to help with any inquiry.

How can I stay updated on new arrivals and offers?

Subscribe to our newsletter or follow us on social media. You will get early access to new collections, styling tips, and inspiring stories.

Can I shop as a guest, or do I need an account?

You can browse freely, but creating an account gives you faster checkout, order tracking, and personalized recommendations.

How do I join the Mizyana community?

Start shopping, sign up for our newsletter, or follow us on social media. Every woman who shops with Mizyana becomes part of a growing community redefining modest fashion.

  • Verified Brands

  • Easy Payment Plans

  • Fast GCC Delivery

  • Clear Return Policy